Top 10 Things Needed In A Successful Direct Mail Campaign

These are the top ten things that you need in any direct mail marketing pieces…we’ll use a restaurant in this example:

1. Format

A picture only aids if it is compelling and aids in telling the story. NOT a picture of an empty restaurant or dining room or your logo. If you have a photo of food or people make sure it demonstrates they are enjoying themselves.

2. Headline

This is often the major flaw of the restaurant marketing I see. All of your marketing needs to have a strong, offer based headline that answers the question in the guests mind “What’s in it for me?”

One option is including the offer in your headline, and on the delivery address side. The more outrageous or bold, the better.

3. Personalization

Tests show that this will increase response by 30%. When you speak directly to your audience you’ll get better results. When you can put someone’s name in the headline it will get better results.

It also means you should segment your lists and match the message to each list.

Existing guests should get a different mailing than those that came from a purchased list. It’s easier to get existing guests to come back to celebrate their birthday and as a result it requires less sales effort. Often a well designed postcard is good enough.

However with a new guest that hasn’t visited your restaurant before it requires more sales effort. That’s hard to do effectively with one postcard. That’s why I advocate a full blown sales letter with first class stamp with the personalized approach.

4. Call to Action

You need to give them a specific direction. Tell them exactly what to do and how to do it.

Sometimes this is combined it with the deadline below. “Bring in the enclosed certificate before XXX to receive your FREE Dinner “.

If you are mailing to a cold list of people that have not been to restaurant before you should give them directions. That’s why you should include a map to your restaurant on the back of the certificate so people end up somewhere else when they intended to come to your restaurant.

5. Story

When you justify your offer, typically your response will go up. Engage the reader. Use your own voice, as if you were talking to a familiar friend. Talk about how your restaurant is different/better than all the other options available to them what makes you standout, unique.

The reason is that once they try your restaurant you know they’ll come back. It saves you hiring some fancy New York advertising agency. It doesn’t have to be a complicated reason you just need one.

6. Deadline

Everything has deadlines to need a valid offer. I recommend you feature an expiry date in large print and underlined, designed to stand out in the middle of the postcard. On a birthday anytime during their birthday month is usually very effective.

7. Offer

Test until you find a couple of offers that make people want to respond. Keep in mind the long term value of a customer. If it costs you a $10 offer ($3.50 if you consider you are only paying for the food) to get a new customer, it’s still worth it.

Once you have them in your database, you can get them onto the newsletter list and get them coming back again and again. Once they are on your database and a regular guest it shouldn’t take as big of an offer to get them to come in.

8. Testimonials

What others say about you is at least 10 times more believable than what you say about yourself. Use testimonials on all of your restaurant’s marketing. Why keep your happy guests’ positive opinion of you a secret?

9. Ability to Track Response

Make sure you keep detailed numbers for all your promotions. Not having accurate statistics may mean that you are making marketing decisions on emotion rather than the facts. That is a problem if you make decisions based on a few people instead of your overall results.

Track each of your restaurant’s marketing pieces using the same formula each time. Track the changes you make to each subsequent piece, making only one change at a time so you know what works and what doesn’t.

Once you find something that works, keep using it until you notice a change in response.

10. Guarantee

Come up with a big, bold and solid guarantee as a marketing selling point. If a customer is unhappy it’s in your best interest to make the customer happy anyway. By promoting a guarantee you just get added mileage from something you would have done anyway.

As long as you are providing a good quality product the amount of people that will take advantage of you are very small compared to the benefits of using it in your restaurant’s marketing material.

New Industry Trends in Online Marketing

Today, everyone wants to start an online business because they all see the potential that this sector has, since the internet allow users to reach a larger and more global audience. Starting your own business also means that you can adjust your work timings to suit your lifestyle and you have a chance to keep all the money that you earn, without paying employees and infrastructure costing.

When you start an online business, the most important thing to keep in mind is the kind of online marketing that you will be using to promote your online business. The online marketing trends keep varying according to the kind of resources available, and what is most popular among the people. This article aims at outlining some of the latest industry trends in online marketing. The one thing to keep in mind when looking at new online marketing strategies and trends is that, given the current economy, cost cutting has become crucial.

The first trend that is being seen is the increased effort towards retaining customers. This is because market share in recent times has often been at the cost of competitors and other channels and also the fact that marketing to an existing customer base has proved to be more cost effective. Another important trend has been towards the creation of more attractive content. This helps to optimize searches. A large portion of content has also become video-based.

Online businesses in the recent past have also turned their attention towards creating targeted and relevant communications, which is distributed through a variety of different media like email, advertising, mobile phones, smart phones and IMs. This has proved to be a very effective strategy in online marketing, since it reduces costs. Online marketing is also moving towards direct marketing strategies. The principles and philosophies used by direct marketers for the past 80 years or so have become critical to the development of a solid online marketing strategy, with people now analyzing cost per sales, click throughs and other factors that direct marketers have been utilizing for decades.

Other trends that online marketing has been seeing in recent times are the enhancement of search marketing and integration of distribution channels. Despite these measures being a little more expensive, they have a great payoff in the long run. Search engine optimization has become vital to the success of an online business. These trends have expanded their base however, and are now extending to various other media like social media, local searches and mobile devices. Multichannel merchants are now looking at improving efficiency in order to provide for these changes.

Developing a Give2Get Marketing Plan

First, let’s take a look at why you need a marketing plan to grow your practice.

If you fail to plan, you’re planning to fail, or at the very least fail to accomplish your desired outcome. I’m positive you have heard this expression before. Most Chiropreneurs would rather sidestep the planning phase and just jump right in and start spending their hard-earned money. Bad move. Very bad move!

Marketing your brand of chiropractic is not something you should be doing in a haphazard, inconsistent manner.

Often I’ll ask a Chiropreneur what they want to achieve with their marketing. Often the response: “I really don’t know,” or “Increase my new patient production.”

Imagine if they were getting ready to go on a vacation but hadn’t stopped to decide “where” they were going. How would they know what to pack? How would they know what kind of transportation would be needed? How would they know how to start? How would they know what direction to go in, or if they were making any progress? They wouldn’t!

In fact, most Chiropreneurs spend more time “planning” their vacations than they do planning their business!

Or, suppose you were a farmer who didn’t know what kind of crop you wanted. How would you know what seeds to plant? What kind of fertilizer to use? You get the idea.

You must FIRST decide exactly what you want to achieve, and then you need to develop an effective plan for achieving it.

It’s no different with your marketing. You must know where you want to go, if you want your marketing to help get you there. It’s so much easier to get someplace once you know where that someplace is and you have a “map” to guide you and keep you on track.

Once you have decided on your destination ( $1,000,000 in collections, 40 New Patients per Month Average, PVA of 40, and Average Visit Income of $50.00, etc.) then you just have to make a plan of how to reach that destination.

If you know where you are going, what the target is, and you have a plan to support your vision, you’ve given yourself an excellent chance for success.

A Marketing Plan is Not a Picture…

It’s a Puzzle

Many Chiropreneurs have an enormous misconception about marketing plans. They’ll say something like, “Can you help me create a marketing plan? I need it by the end of this month.”

They honestly believe that a marketing plan is something that they can put together and then merely follow it and success will be there. It doesn’t work that way.

A marketing plan is not a permanent picture that is created in one sitting. It’s a living, evolving “puzzle” made from matching pieces that are only discovered through “trial and results” over time.

Sure, someone with experience can lead you in the right direction, and make recommendations of things for you to test. But they can’t predict exactly how your particular plan will evolve. Or the results you can expect to receive.

To develop your plan to generate Prospex from your List of Strangers, you have an unlimited number of marketing tactics available to you. You could base your plan on the least expensive tactics by giving talks to Prospex groups, writing articles for your local publications or columns, submitting Media Releases or giving interviews on local or national media.

Or you may elect to focus on building a referral network, or marketing alliances with other like-minded entrepreneurs in your marketplace. Another Chiropreneur may not want to use those tactics and may elect to test low-cost media ads, free-standing inserts, and small mailings directed to his/her target group.

Each Chiropreneur selects the marketing strategies and tactics he or she feels most comfortable with in relation to his/her time, energy, budget and personality. No one else can predict or tell you which is right for you.

One Chiropreneur may have a vision of building his business to a $1,000,000, while another wouldn’t dream of growing beyond $500,000. Each calls for a different marketing plan.

Whichever tactics any of these Chiropreneurs choose, they will be “testing” them to determine if they are appropriate and effective for reaching their particular Prospex. They must then test their Prospex Generating Offers with those tactics until they find a match.

When you know that you have the right strategy and tactics, then it is just a matter of testing your offers to those Prospex. If you test one and it doesn’t work, you try another, and another until you get the results you want.

That’s how puzzles and successful marketing plans evolve. As you grow and as your marketplace changes, your plan must change. You will be continually looking for new opportunities and you’ll have to test your marketing tactics to find the right ones to achieve the highest levels of success.